Employers and service providers

Recruiting and developing employees who stammer A best-practice guide for human resource, personnel, and line managers, plus a list of further resources. See also our main employment page.

In conversation with a person who stammers Guidelines on speaking with someone who stammers.

BSA Information and Support Service This service can help businesses and other organisations wanting to know how to deal with staff, job applicants, and customers and other people who stammer.

Training providers These providers particularly address stammering and other communication disabilities. Note that BSA does not recommend any particular providers, and inclusion on this website should not be taken as an endorsement. Talkcoach (external link) - employment issues and also customer service training; City Lit (external link) - customer service training. Also some of their other courses for people who stammer may focus on employment.

General information about stammering What is stammering, how it affects people, therapy, and so on.