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Experiences of text relay users wanted

| 26.03.2015

Do you sometimes use the text relay service? Ofcom are asking about users' experiences.

The text relay service is an alternative to speaking on the phone. A Next Generation text relay service was launched last year, taking into account feedback from BSA (see Next Generation Text Relay).  Ofcom have commissioned research into users' experiences of the new service.

If you are interested in helping with the research, you can find the details here (pdf).